Returns & Cancellations

Return & Cancellation Policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase, whether it's a single accessory or a subscription box. Please review our Return & Cancellation Policy below.

Returns (A'la Carte Purchases):

We accept returns on products purchased a'la carte within 14 days from the date of purchase.
To be eligible for a return, the item must be in new, unused condition and in its original packaging.
Please note that return postage is the buyer's responsibility. We recommend using a trackable shipping service to ensure the safe return of the product.
Once we receive the returned item and verify its condition, we will issue a full refund to the original payment method.

Subscription Box Cancellations:

Subscriptions can be canceled at any time. However, please note that cancellations may be refunded only up to 25% per month of the total subscription cost for unused months within 30 days from the original subscription purchase date.
To request a cancellation, please contact us at hello@kommentarie.com with your order details. We will process your cancellation and refund the appropriate amount based on unused months.
Refunds for subscription cancellations will be issued within 5-7 business days to the original payment method.

Important Notes:

For both returns and cancellations, the buyer is responsible for any shipping costs incurred.
We cannot accept returns or offer refunds for items that have been used, damaged, or are outside of the return period.
If you receive a damaged or defective item, please contact us within 7 days of receiving the product, and we will resolve the issue promptly.

How to Process a Return or Cancellation:

To initiate a return or subscription cancellation, please contact our customer service team at hello@kommentarie.com.
For returns, please include proof of purchase and your order number.
For cancellations, please reach out prior to the next billing cycle to ensure eligibility for a refund.

If you have any questions about our Return & Cancellation Policy, please feel free to contact us at hello@kommentarie.com. We are here to assist you!